![]() Its biggest foreign presence? India, with 1,106 stores. The chain delivers more than 1 million pizzas a day and its global sales, including those of franchisees, totaled $10.9 billion last year, nearly double the $5.5 billion it posted in 2008. recently called "incredible."ĭomino's, which is almost entirely a franchise operation, also kept expanding worldwide and it recently opened its 14,000th store, in Malaysia. market for 24 consecutive quarters, a feat that analyst Brian Bittner of Oppenheimer & Co. Its same-store sales - or sales from stores open at least one year, a key measure of retail performance - have risen in the U.S. The Ann Arbor, Mich., company's revenue and profit have surged. Domino's also aggressively embraced digital technology to make ordering more efficient, customer friendly and maybe even cool. That's mainly because the chain completely overhauled its pizza recipe and rooted out poor franchisees. Patrick Doyle, Domino's has enjoyed a remarkable resurgence. Domino's even aired television ads acknowledging its problems, a public mea culpa in which the chain promised to do better. Investors weren't happy, either in late 2008, Domino's stock had fallen to a paltry $3.85 a share. Complaints poured in that a Domino's pizza crust tasted like cardboard and its tomato sauce like ketchup. The pizza delivery chain was under siege for its lousy food and mediocre service. ![]()
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